BEFORE YOU RESERVE

Reservation and Cancellation Policy

Please review these terms before paying your deposit. Your written reservation confirmation should show your dates, cabana, guest count, complete price and payment schedule.

50%

Deposit

A 50% deposit is required to confirm a reservation.

30

Days Before Arrival

The remaining balance is due 30 days before arrival.

3

Night Minimum

A three-night minimum stay is generally required.

Your reservation is not confirmed until payment is processed

Submitting dates or receiving a preliminary quote does not hold a cabana. Confirmation is issued after the required deposit is received and processed.

01
Cancellations 30 days or more before arrival

Cancellations made 30 days or more before the scheduled arrival date will receive a full refund. Refunds are processed using the original form of payment.

02
Cancellations within 29 days of arrival

Cancellations made within 29 days of the scheduled arrival date may be subject to a 50% cancellation fee. The specific amount and payment treatment should be confirmed in your written reservation agreement.

03
No-shows

If you do not arrive for your reservation and do not contact us in advance, the full reservation amount will be charged.

04
Early departures

Guests who check out before their scheduled departure date may be charged for the full reservation period.

05
Changes to dates

Date changes are subject to availability and may be treated as a cancellation and new booking. Please contact us as soon as your plans change.

06
Group reservations

Different terms may apply to group reservations. The terms in the written group agreement will govern the booking.

07
Weather, travel disruptions and force majeure

Natural disasters, severe weather, airline disruptions and other events outside either party’s control may require the policy to be adjusted. Travel insurance is strongly recommended to protect against unexpected disruption.

08
Rates, taxes and occupancy

Rates are quoted in US dollars. A 9% hotel tax is additional unless your written confirmation states otherwise. Extra-person charges and minimum-stay requirements may apply.

How to cancel or request a change

Contact The Village Inn in writing and include the guest name, reservation dates and cabana. Keep the written response with your travel records.

Email: [email protected]
Reservations: +501 629-5953
Customer Service: +501 621-2187

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